TechPulse is an autonomous AI agent that routes jobs, assigns technicians, and re-optimizes in real time — without a human in the loop.
Inbound calls, web bookings, and existing work orders arrive automatically. TechPulse reads the job type, location, urgency, and required certifications.
Every open technician is evaluated against skills, proximity, current workload, time windows, and SLA requirements simultaneously — thousands of combinations per second.
The right tech gets the job. SMS goes out. Route re-optimizes across the entire fleet. Your dispatcher doesn't touch it unless they want to.
Traffic changes. A job runs long. A tech calls out. TechPulse re-routes automatically — reassigning jobs, notifying customers, and updating ETAs in real time, before your dispatcher even picks up the phone.
The system learns from every completed job. Over time, routes get smarter. Jobs complete faster. Customers get more accurate arrival windows.
Every completed job gets reviewed against the scope of work. TechPulse flags billing discrepancies, missing line items, and unbilled travel time before invoices go out.
The average field service operation loses 18% of revenue to dispatch inefficiency — missed jobs, wrong tech assignments, unbilled work, and missed time windows.
Not because the technicians are slow. Not because the work is hard. Because one person is trying to mentally solve a thousand-variable optimization problem at 7:45 AM with a whiteboard and a phone.
TechPulse replaces that person with an AI that runs that same problem every second, for every job, across your entire fleet.
Your technicians are skilled. Your service area is defined. Your jobs are there. The only thing between you and a fully optimized operation is one person making a hundred decisions a day, under pressure, with incomplete information.
TechPulse makes that person unnecessary — not to cut jobs, but to make every other job run better. Your team wins. Your customers win. Your margins win.